HEY YOU!! We want you to come work for us!!!
We are seeking Customer service associates to work part time as our Front Desk Representative for days, evenings and weekends work schedules. Customer Service Associate/Front Desk Receptionist will also be responsible for all clerical duties at the front desk of our customer lobby area.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. The preferred candidate will need to demonstrate the the ability to provide information to interested customers about Massage Green Spa, as well as a highly customer-oriented approach dealing with complaints as they may arise. You will be the first person a customer meets and speaks with when they arrive at our wellness center and set the first impression with our customers.
Your goal is to make guests and visitors feel comfortable and valued while on our premises so as to contribute to an overall great experience with our business.
Responsibilities Include: Greeting Customers at front lobby, Answering phone calls Setting and checking members and guests in and out, Greeting members and guests upon arrival Confirming Appointments, Customer Complaint Solution & Responsiveness and Managing Customer Questions/Concerns.
Requirements: Experience using office equipment. Exceptional communication and customer service skills. Computer skills - word, excel, and outlook.
****Must have evening and weekend availability. Customer Service Experience is a definite plus.****