Executive Assistant & Program Manager - Institute for Health Equity Research, Evaluation and Policy
The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the country's first state Primary Care Associations (PCAs). Established under the same federal authorizing legislation as the health center program (Section 330 of the Public Health Service Act), PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve. The League is a non-profit 501(c)(3) organization registered as a public charity with the Commonwealth's Secretary of State. It maintains a professional staff at its headquarters in Boston and its training center in Worcester.
The Institute for Health Equity Research, Evaluation and Policy is a new subsidiary of the League. The vision for creating the Institute is to develop an organization for Massachusetts that will engage in community-based emancipatory research and evaluation to improve clinical practice and change public policy to achieve health equity throughout the state, and to develop best practices that can be applied nationally.
Through this newly created position, the Executive Assistant and project manager will work closely with the Executive Director and Administrative Director of the Institute for Health Equity Research, Evaluation and Policy (Institute) to support the inauguration and implementation of the Institute. This position will provide administrative and project support for the ED and Administrative Director who oversee the Institute. The EA will work closely with Institute ED, as well as with League staff across a wide range of departments and focus areas (e.g., Executive, Government Affairs and Public Policy, Clinical Affairs, Workforce Development, Health Center Controlled Networks) to provide support, as well as draw on demonstrated experience and skills to develop trusted relationships with staff of the League's member community health centers. The Executive Assistant and Program Manager is a high visibility, high impact role integral to supporting the Institute's to advance the cause of health equity and to set up a research, evaluation and policy departments. This is a start-up Institute, so having a start-up mentality is crucial.
Essential Functions: (The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a role. Responsibilities include but may not be limited to the following.)
- Provides administrative support for the ED and Administrative Director including, but not limited to, the following: calendar management (scheduling meetings and appointments); coordinating meeting and travel arrangements; writing and editing documents and presentations; and managing projects on an as needed basis
- Manages complex projects from inception to completion
- Provides project management support to Institute staff
- Identifies potential issues with projects that need to be elevated to senior staff
- Prioritizes work according to importance and time sensitivity
- Coordinate meetings with internal and external people as needed
- Coordinates and collaborates with other League departments as needed
- Attend and take notes on appropriate meetings as needed
- Manages confidential files, records, and documents
- Coordinate and plan virtual, onsite, and offsite team events/meeting
- Onboard new staff
- Manage files, presentations, and other documents for the Executive Director.
- Create PowerPoint presentations, spreadsheets, and other documents
- Coordinate and operate virtual meeting platforms (Zoom, Microsoft Teams, WebEx)
- Be proactive in seeking solutions and support
- Demonstrated proficiency with MS Office applications especially Word, Excel, Visio, and PowerPoint.
- Ability to communicate professionally, concisely, and effectively, both verbally and in writing
- Demonstrated ability to appropriately handle and manage highly sensitive information and communication.
- Demonstrated ability to make decisions, establish priorities, and "manage up" in a busy work environment.
- Demonstrated ability to work effectively both as a team member and independently.
- Demonstrated ability to work in a culturally diverse environment.
- Organized and detail oriented; ability to multi-task and reprioritize as necessary.
- Excellent interpersonal and communication skills (English written and verbal).
- Must have reliable transportation to get to other sites and meetings as needed.
- Have a start-up mindset and be proactive in identifying and completing work.
- Bachelor's degree preferred
- 5+ years of experience providing administrative support to executive-level staff and/or Project Coordination experience.
- One to three years' experience in health systems, services, care settings or customer service areas.
- Experience with community service, volunteer activities, social services and program development, community health centers, public health programs, and community-based organizations.
- Knowledge of research a plus
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is required to talk and hear regularly. The employee must be able to remain in a stationary position 80% of the time. The employee needs to move inside and outside the office to access file cabinets, office equipment, and meet with community partners at different sites. The position requires occasionally lifting office products and supplies up to 50 pounds and traveling to various locations for meetings.
Physical demands represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, an individual must adequately perform each essential function. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Massachusetts League of Community Health CentersBoston, MA
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