entry level call center
Masis Staffing Lee, NH
- Expired: over a month ago. Applications are no longer accepted.
Masis Staffing Solutions is very excited to partner with a customer in Lee, NH with Temp to Perm positions. Immediate openings for Entry Level Account Representatives. No experience necessary, training is provided. Great opportunity for candidates who work in retail, fast food, and customer service!
Lee is located 30 Minutes from Manchester, NH
Pay Rate- $13.00, or $14.00 for Bilingual candidates, plus a monthly bonus program.
Shift- Hours of operation are:
8 am-5 pm Monday - Thursday 1 hr lunch
Required to work 10am - 7pm on either Wednesday or Thursday, your choice. 1 hr lunch
8 am-4:30 pm on Friday 1/2 hr lunch
Work no weekends. Paid holidays off for temp employees.
Responsibilities- The Retail Account Representative is responsible for contacting individuals (by telephone) with past due balances owed to our clients to secure payment. This is a call center position; it is imperative that you are comfortable speaking on the phone and will be comfortable sitting for most of your eight-hour shift. Reps are expected to follow the FDCPA rules and regulations as well as following our collection call models, techniques, and policies. Extensive training provided.
The prerequisite criteria for candidates are as follows:
o Be able to verbally negotiate, while maintaining a manner which shows sensitivity, tact, and professionalism.
o Ability to use standard office equipment and programs; candidates must be able to use a phone, computer, and calculator. Most of the work is done using a software program; there must be a basic comfort and skill level with computers to successfully be trained in and use this program.
o Meet monthly individual and team goals, as set by the Department Manager.
o Must be a team player who is able to work in a fast-paced team-oriented environment.
o Ability to multi-task; representatives are expected to be able to speak on the phone and type simultaneously without error.
o Must be able to consistently and accurately document conversations and other information pertinent to the position.
Must be able to pass a background check. No credit check is performed.
Apply now for immediate consideration:
Masis Staffing Solutions
575 South Willow St. F-3
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