Systems Administrator

Position: Systems Administrator

Location: Cleveland Office

Masis Professional Group is seeking a Systems Administrator for our client, a full-service corporate law firm with offices in Cleveland, Columbus, Cincinnati, Indianapolis, New York and Washington, D.C., has an immediate opportunity for a Systems Administrator to join its Cleveland office.

This position is responsible for ensuring the stability, integrity, and efficient operation of enterprise systems. The ideal candidate will be a service-oriented self-starter with the ability to manage multiple responsibilities while maintaining a high level of support for the firm’s business objectives and possess a strong desire for continuous education and area expertise. Responsibilities include:

• Distribution, setup, and configuration of all end user workstations and laptops
• Develop and test methodologies for software deployment and updates using a variety of tools and scripting languages such as PowerShell
• Manage computer settings, user settings, and software deployments through Microsoft Active Directory and Group Policies
• Manage hardware, operating system, and application patches and hotfixes and ensure timely deployment to all workstations and laptops
• Assist with configuration and troubleshooting of server print queues and printers
• Assist with maintenance and management of ShoreTel/Mitel phone system, mobile devices and smartphone setup
• Assist with maintenance of network infrastructure including LAN, WAN, WLAN, SD-WAN, and data/voice Circuits
• Assist with maintenance and installation of datacenter infrastructure including HP servers, NetApp and HP Nimble Storage, and Cisco / Meraki networking devices
• Support firm security initiatives and serve as an escalation point for hardware issues and network system operation issues
• Create and maintain documentation as it relates to system configuration, process mapping, asset inventory, and service records
• Occasional travel and the ability to work additional hours when needed

Qualifications:

• Bachelor’s degree in computer science or a related field preferred
• 5+ years’ Information Technology experience preferably in a law firm or professional services role
• 3+ years’ experience managing devices and software deployments in a network environment preferably using Microsoft Intune
• Advanced knowledge of Microsoft Active Directory, Windows Software Update Service (WSUS), Drive Imaging Technologies, Patch Management Technologies, and Scripting Languages such as Batch, VBScript, and PowerShell
• Solid foundation of computer networking principals, network security principals and SaaS and browser-based software technologies
• Excellent client service orientation; strong written and verbal communication skills
• Ability to work independently and in a team environment