Individual Giving Manager

Maryland SPCA

Job Description

Job title: Individual Giving Manager

Reports to: Development Director

Salary range: $63,000-$80,000

FLSA status: Exempt

Date created: 06/16/2023

Summary:

The Maryland SPCA is one of the oldest animal welfare organizations in the country. Founded in 1869 with the commitment to compassion and care for every animal, we have evolved and grown with the greater Baltimore community. From advocating for work horses shortly after the Civil War to finding new families for 2,435 cats and dogs in 2022, the MD SPCA is driven by a passion to improve the lives of pets. We also focus on keeping pets in loving homes-improving the lives of people-with resources for pet families facing difficult situations, such as our Kibble Connection pet food pantry, that served more than 1.18M meals.

Our donors are committed and compassionate people and organizations that we enjoy connecting with our mission. We are seeking a charismatic and accomplished individual giving manager with a history of securing five- and six-figure gifts. The individual giving manager must be passionate about animal welfare and committed to providing excellent donor experience. With two employees, the individual giving manager leads a comprehensive program of personal and familial donors, including major, mid-tier, planned, and recurring gifts as well as direct marketing.

In addition to traditional benefits including health, dental, and vision insurance; paid holidays and time off; life and short-term disability insurance; and a 401(k) plan, the MD SPCA offers unique perks such as discounted veterinary services and pet food and an office environment that welcomes personal and shelter pets.

Essential Duties and Responsibilities:

• Plan and execute a strategy that increases annual revenue and builds donor relations with a capital campaign in mind.
• Identify, cultivate, solicit, and steward a portfolio of prospective and current donors for major and planned gifts.
• Maximize an existing database of over 88,000 constituents to identify opportunities for donor growth at all giving levels.
• Revamp the existing Lifesavers stewardship program to improve donor experience.
• Recruit and collaborate with board members, program leaders, and other volunteers as networkers and co-solicitors.
• Administer the planned giving program, including engagement with lawyers, estate planners, executors, and personal representatives.
• Analyze and report on acquisition, upgrades, and retention to continually improve appeal strategy.
• Draft proposals, presentations, correspondence, newsletters, and other supporting materials for private solicitations and public appeals.
• Manage, coach, and mentor the annual fund and mid-tier donor specialists.
• Assist with other projects as assigned.

Competencies:

• Accountability.
• Analytical and strategic thinking.
• Fiscal responsibility and financial acumen.
• Project management.
• Negotiation.
• Teamwork.
• Innovation.
• Initiative.
• Time management.

Measures of Success:

• Annual revenue goal attainment.
• Donor acquisition and retention.
• Donor reported satisfaction.
• Staff- and partner-reported satisfaction.

Qualifications:

• Four+ years of development or related experience with demonstrated success closing five- and six-figure gifts.
• Two+ years of experience in staff management.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and establish confidence with stakeholders.
• High level of organization, attention to detail and ability to be self-motivated.
• Proficiency with Microsoft Office Suite and experience with CRMs.
• Ability to work well in a team environment, manage multiple assignments, and meet deadlines.

Working Conditions:

This is a full-time position, eligible for a hybrid schedule. The MD SPCA provides a shared office setting to promote creativity and collaboration. Occasional evening and weekend work hours may be necessary for board meetings and events.

The MD SPCA promotes safety for pets, employees, volunteers, and donors. However, exposure to animals does include the risk of scratches and bites, and the MD SPCA carries worker's compensation insurance to help care for our staff.

Physical Demands:

• Frequent sitting, with some standing, walking, bending, and reaching.
• Use of computer and telephone.
• Occasional lifting up to 40 lbs.