Exciting new opportunities available for a brand new call center in White Marsh/Middle River area. Great culture, lots of openings!
THIS IS A FULL TIME POSITION WITH BENEFITS!!
Earn up $14.50 per hour!
You will be responsible for helping customers by providing product and service information and resolving issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, call centers, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Mary Kraft Staffing and HR SolutionsMary Kraft Staffing was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading healthcare, financial, commercial, insurance and service industry clients to increase productivity and drive cost savings through an array of flexible, cost-effective staffing and outsourced HR options. Each year, Mary Kraft's winning combination of industry-leading staffing expertise and high-quality talent enables hundreds of outstanding companies to respond to ever-changing business needs with unparalleled success.