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Customer Support

Martin Insurance Agency Rochester, MI
  • Posted: over a month ago
  • Full-Time
  • Benefits: Medical

We are a downtown Rochester, Michigan based Independent Insurance Agency looking for an individual to handle general Administrative duties for the agency.

We’re looking for a bright, talented, customer service minded professional who has a passion for the insurance industry and wants to work in an energetic, positive environment. We’re a 105 year old agency which sells Auto–Home-Life-Health and Commercial policies. We pride ourselves on our client retention rate. This position is key to the service that our customers expect and receive.

This position will be responsible for data entry, customer service and collecting, tracking and reviewing documentation. Duties and Responsibilities: • Customer Services to include answering phones, greeting customers. • Process and review insurance documentation and ensure all documents are complete. • Work as a liaison between Insurance Companies and the Agency personnel to ensure the proper flow of requests. • Serve as a back-up for other jobs as necessary • Opportunity to gain in-depth and thorough understanding of insurance industry. • File and maintain customer insurance files.

Your experience should include at least 3 years of general office experience.

Computer skills that include Word and Excel.

Pleasant telephone manner

Handling detail data entry and paperwork.

Solid Organization skills

Ability to explain complex issues and concepts to clients so that they understand them fully.

Martin Insurance Agency

Address

417 S Main Street Rochester Michigan 48307
Rochester, MI
USA

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