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Customer Service Representative - (Aerospace Experience Required)

Marquee Staffing - OC Burbank ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Duration: Full Time - Direct Hire

Must have Customer Service Background in Aerospace Manufacturing or other high volume manufacturing to be considered for this position.

Overview

The Customer Service Representatives are the main point of contact for customers regarding Contracts, Production, and Quality matters, responsible for performing all duties related to customer service. The Customer Service Representatives Duties include but are not limited to: processing orders, contracts, statuses, timely follow-up and follow-through on all open order issues, and will manage customer's web portals as needed.

Duties and Responsibilities

  • Receives requests for purchase orders, quotes, order changes, adjustments, and cancellations from customers, original equipment manufacturers, and company reps
  • Provides excellent customer service by achieving and maintaining rapport with customers
  • Utilizes customer portals, phone calls, or emails to retrieve customer information, inventory status information, and purchase orders status, and makes changes to Customer PO
  • Ensures that codes are input correctly and used to retrieve data
  • Works closely with expediter to ensure timely delivery of scheduled shipments
  • Provides support to national and international sales representatives and customers
  • Performs other relevant duties as required and assigned

Education and Experience Required

  • BA Degree preferred
  • Minimum of 5 years customer service experience in related field
  • Strong organizational and interpersonal skills
  • Communication skills, oral and written
  • Detail Oriented
  • Demonstrated ability to work well in a team
  • Proficient in MS Office , excel, word, power point, and outlook

Marquee Staffing - OC

Why Work Here?

Great work environment with fun, friendly team members.

Address

Burbank, CA
USA

Website