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Account Coordinator

Competitive Business Development Team White Plains, NY
  • Expired: over a month ago. Applications are no longer accepted.


The Customer Service Representative / Account Coordinator is responsible for the accurate and professional exchange of information of daily business activities between customers and our clients. The Account Coordinator is a key interface with the customer, and plays a pivotal role in the success of this relationship.


Includes the following. Other duties may be assigned:

  • Tracks and expedites all aspects of orders for assigned customers.
  • Completes required reports (e.g. – status reports, forms, etc.) for customer.
  • Control and determine materials, time and process of production runs based on Customer’s forecast.
  • Acts as the main liaison between the customer and production facilities.
  • Expedites the accurate flow of information within production facilities.
  • Interfaces with customer via phone, email, etc. and will visit customers with sales reps as required.
  • Prepares internal reports as required.
  • Processes complaints and other documentation as required.
  • Responsible for coordinating daily shipments.
  • Processes invoices daily and credit notes as required.


  • Bachelor degree or equivalent from four-year college or technical school; or Associates degree with 2 years of related experience and/or training; or equivalent combination of education and experience.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Knowledge of Microsoft Office required. SAP experience helpful, but not necessary.
  • Must be able to work longer than normal hours from time to time, plus be available to travel overnight on customer visits.

Competitive Business Development Team

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White Plains, NY