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Retail Customer Service - Now Interviewing

Marketing Team Kenner, LA
  • Expired: 8 days ago. Applications are no longer accepted.

Customer Service Positions- Full paid training

Nola is hiring for full-time Entry Level Sales, Marketing and Customer Service. Our Customer Service positions are face to face with our clients. Customer service in person is by far much more effective and the clients LOVE IT!

Management and growth is our main focus, as customer service is a tool for growth.

Tasks and Responsibilities of a Customer Service Representative

  • Interact with customers daily to inform of client products and services
  • Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on the level of expertise.
  • Ensure and provide quality service to external customers.
  • Answer all customer inquiries in a timely and professional manner.
  • Process orders and data entry with high-level accuracy.
  • Take initiative and resolve and escalations or complaints.
  • Maintain a positive representation of the company and associated brands at all times.
  • Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
  • Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
  • Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
  • Participation in morning meetings including role-play scenarios, product knowledge, and psychology of customer service behavior training

Nola cross-trains all employees within leadership development which includes:

  • Interviewing
  • Sales and marketing training fundamentals
  • Team building and mentoring
  • Entry-level marketing and sales consulting

Benefits & Our Culture

The management & marketing team at Nola offers an environment where our employee’s ideas are not only heard but implemented. We offer a team-based and structured environment, however, employees are expected to be self-disciplined in managing their own time and work schedule.

· Fun, team building environment

· Travel Opportunities

· Leadership workshops & development

· Financial management, business management, time management

· Philanthropy events – a chance to give back to the community

· Recognition for top performers

· Advancement to management based on performance

Job Requirements

  • Positive Attitude
  • Excellent Communication Skills
  • Ability to Multi-Task
  • Enjoys working in a Fast-Paced environment
  • Reliable
  • Motivated
  • Leadership Qualities
  • Professional Appearance
  • High School Diploma or GED
  • All qualified applicants will be required to submit to a criminal background check


What we offer:

  • Paid Training
  • Salary & bonuses
  • Plenty of room for advancement
  • Fast-paced & Exciting working environment
  • Travel opportunities



Our focus is on the development of our future managers so they can expand our company as well as reach their full potential in work and LIFE.

Marketing Team

Our mission is to fulfill the customer acquisition channel of our clients need and, in doing so, exceed their expectations for service, quality and value. We will strive to earn our customers long-term loyalty by working to deliver more than promised, being honest and fair and going the extra mile to provide exceptional personalized service that creates a pleasing business experience.

Address

Kenner, LA
USA