Direct Customer Service Representative
Carthage is one of the leading Promotional Advertising and Direct Marketing Firms in Massachusetts. Our focus on customer service is unparalleled!
Our goals are simple; every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit!
Our challenge: We are continuously expanding our client base as well as the number of territories that we are responsible for nationally. Our current client base is extremely diverse, and our territories now stack up to 5 across the nation. We are in need of customer service professionals that can work on site at our promotional campaigns providing direct customer and client support through promotional techniques.
*Please note: The Direct Customer Service positions that we currently have open are Entry Level positions, with no ceiling on the opportunity for growth. If you are looking to step directly into a management position, this is NOT the position for you. We require all managers, regardless of past experience, to train at an Entry Level prior to taking on management responsibilities.
Our Direct Customer Service Representatives work in an environment that is centered on being a part of a team and being included in a family atmosphere. We bring together diverse individuals who have an array of expertise, skills and potential helps us create progressive promotional advertising solutions for our clients. Carthage is looking for key individuals to provide customer service and promotional knowledge to our client base.
Join a company that invests in its employees and truly wants YOU to succeed.
We provide our Representatives with:
- Comprehensive Paid Training by a National Manager
- Travel allowance
- Opportunity For Community and Charity Involvement
- Flexible Scheduling
- Numerous Advancement Opportunities
Do You Have The Qualifications?
- Required Customer Service Experience
- Must Have Own Reliable Transportation
- Ability To Learn and Apply Marking/Promotional Strategies
- Strong interpersonal and customer service skills
- Desire for an Entry Level Opportunity with Management Goals