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Entry Customer Service Representative

Marketing Matrics
Jersey City, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

About us:

We apply our innovation and strategic thinking to align our clients' corporate and business strategies - all with ease.

We are looking for an Entry Level Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer customer calls and emails daily and help resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.

Responsibilities:

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Communicating and coordinating with colleagues as necessary.

Schedule:

Monday to Friday

Salary:

$18.25 -$26.00 per hour



  • High school diploma or equivalent

  • Outstanding phone and email etiquette

  • Able to manage multiple accounts simultaneously

  • Exceptional communication skills



Benefits:
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Schedule

Marketing Matrics

Address

Jersey City, NJ
07097 USA

Industry

Business