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Customer Government Service Associate

Marketing Firm Expanding Yorba Linda, CA
  • Expired: 4 days ago. Applications are no longer accepted.

Government Initiative Program:

Our Government Funded Outreach Program was created by a major telecommunications brand as a Federal Lifeline Assistance Program intended to bring wireless devices to individuals who are found eligible. Our communication outlets are no longer an extravagant accessory; they have evolved into necessary addition to everyday life.

Responsibilities:

  • Coordinates services and activities to provide program participants with necessary tools to sustain communication

  • Completes a full case assessment and determines client's’ eligibility for the federal lifeline program

  • Develops and implements an individualized service plan that establishes goals and actions which address the immediate transaction of providing a lifeline phone

  • Monitors and evaluates program participant’s progress on the implementation of their service plan

  • Conferences client cases with the Program Director and determines the necessity of targeting locations that are in high demand of the program

  • Prepares all necessary documentation to prepare low income community members qualifications expectations on behalf of the client

  • Provides referrals for clients to access public benefits and entitlements

  • Maintains accurate record keeping via case files and the designated computer database

Requirements:

  • High school diploma or equivalent.

  • Attention to detail and commitment to program necessities.

  • Problem solving abilities.

  • Comfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports.

  • Courteous and pleasant manners.

  • Customer service and organization skills.

  • Good judgment and commitment to ensuring confidentiality of participants records.

  • Professional demeanor.

Persons with Experience in the following areas should apply:

Entry Level, Entry Level Marketing, Entry Level Sales, Entry Level Public Relations, Entry Level Customer Service, Entry Level Management, Entry Level Business, Entry Level Advertising, Entry Level Communications, Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager

Marketing Firm Expanding

Address

Yorba Linda, CA
USA