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Training and Operations Manager

Marketing & Promotional Team Bellwood, VA
  • Posted: over a month ago
  • Full-Time

As the Training and Operations Manager, you drive profitable sales growth by creating and executing all hiring plans and ensuring all Brand Associates are trained on all company programs, initiatives and standard operating procedures. You are the subject matter expert in REI operating procedures, people processes and product knowledge. You are responsible for creating a culture of engagement and high performance in our Brand Associates through their ongoing training and development.

***Please note that before becoming an operations manager you must train in all departments at REI***

Core Responsibilities:

  • Oversee the brand associates
  • Meet with clients and prospective customers
  • Train in Product knowledge
  • Handle customer complaints
  • Help with on boarding

Qualifications:

  • Bachelors preferred but not required
  • Excellent communication skills
  • Professional Experience
  • Ability to work under pressure
  • Organization skills

Persons with Experience in the following areas should apply:

Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager

Marketing & Promotional Team

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