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Customer Service Representative Needed ASAP!

Marketing & Brand Management Consulting Pleasanton, CA
  • Posted: 8 days ago
  • $40,000 to $45,000 Annually
  • Full-Time

Customer Service Representative Needed ASAP!

If you’re a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team at Legion you can combine these natural strengths with your tech-savvy skills to deliver innovative, individualized solutions that meet customers’ ever-changing needs. We take pride in helping people feel empowered to use their personal technology to the fullest potential every day, all while ensuring a world-class customer experience. It’s our customer-first culture that sets us apart.

Responsibilities:

As a confident, professional individual with a rich understanding of Telecommunication technology and services, you will:

  • Deliver the ultimate customer experience
  • Create a welcoming and exciting environment
  • Introduce customers to the product, and promote service exploration
  • Ensure customer’s needs are met in a timely manner
  • Quickly and completely resolve customer issues
  • Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality
  • Demonstrate and educate them on a variety of technology solutions
  • Sell solutions and process customer applications
  • Contribute to the overall health and performance of our office by supporting daily business operations

Qualifications:

Are you a good fit for the Customer Service Representative Position? A 2-year degree or at least 1 year of relevant work experience is preferred for this position.

Additionally, the following skills and attributes will be integral to your success:

  • Excellent communication skills
  • Comfortable presenting to small and large groups
  • Passionate about teaching others
  • Passionate about technology
  • Resourceful
  • Motivated to learn
  • Comfortable in a fast-paced, dynamic environment
  • Exceptional relationship-building skills
  • Professionalism

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Marketing & Brand Management Consulting

Why Work Here?

Competitive, Ambitious Startup Culture with the Experience and Perks to Match!

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