This office is seeking a full-time Business Operations Customer Service Representative who is career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.
Our thorough training program ensures each and every one of our employees is equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is definite. We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but hasn’t had much training elsewhere.
The Goals Are Simple: every consumer must benefit from the promotions and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further... do you have that same ambition?
The Company: Our company culture and team camaraderie that Legion has built together cannot go unnoticed. We continue to foster our professional and personal relationships in and out of the office. To name just a few we host monthly office themed parties, including an office bake competition for Valentine’s Day, Valentine grams, we play Pictionary for cash prizes, and enjoy catered breakfasts as a team. We also participate in free client events, which includes enjoying our local comedy club Tommy Ts, attending A’s and Giants games, free paintball courses, laser tag, and lastly enjoying local restaurants to support small business owners. On a larger scale, we also participate in company networking events to meet with our other offices, annual company retreats to all-inclusive, and paid for vacation to a resort, which in the past has included the Bahamas, Vegas, The Dominican Republic, and Cancun.
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields if possible but not required
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.
"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."