Manager of Community Operations

The Mark-Taylor Companies were established in 1985 as a privately-held, Arizona-based organization focused specifically on the multi-family housing industry. More than 30 years later, we've grown to become one of the region's longest-standing and most-proclaimed asset managers, developers, and owners of rental communities. We're extremely proud of this foundation and believe we're just getting started…

We work every day to ensure that our employees, residents and clients enjoy the best living experience possible. We build to the highest of standards, provide cutting edge resident services, and offer our employees exceptional benefits and growth.

We believe that to be exceptional means to take an allegiance to hard work, but more importantly, it means to bring an immense amount of passion and curiosity to learning new things. At Mark Taylor, you'll be challenged to be better every day, but most importantly, you'll be encouraged, supported, and valued, with your career growth a constant priority and focus.

The Work You'll Do:

You will manage the day-to-day community operations. This includes managing the team members, resident experience, facility and maintenance services, daily activities, and resources of the community. Succeeding at these tasks allows you to achieve financial and operational goals.

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and diligently monitoring aged delinquency. Prepare and review monthly financial reports with intuitive forecasting and a proactive plan for the financial performance of the asset.
• Coach, mentor, and inspire a team of administrative and service personnel; coordinating their activities and individual goals through tactical planning.
• Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
• Conduct regular property inspections, propose and own the resolution plan and execution of property enhancements.
• Ensure comprehensive compliance as it relates to regulations in terms of Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, landlord tenant laws and other laws and regulations governing multi-family housing operations.

The Skills You'll Bring:

• 3+ years people management experience
• 3+ years operational experience in luxury multifamily, luxury hospitality or luxury retail industries
• Demonstrated coaching and development ability
• BA degree preferred or equivalent professional experience
• Excellent communication skills and professional presence
• Financial acumen with high proficiency in Microsoft Office Suite
• Experience using Resman is especially desirable

Why You'll Love Working at Mark-Taylor (Perks & Benefits):

• Opportunities for career growth
• Employee referral program
• Paid time off, paid sick time, paid holidays, paid volunteer time, and paid parental leave
• Medical, dental, vision benefits and 401k with company match
• Employee appreciation events
• MT fitness program with optional Gympass membership
• Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)

Mark-Taylor is an equal opportunity employer and a drug-free work place. All of our employees undergo pre-employment screening which includes drug testing.