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Customer Service Rep. (State Farm Agency) - Spanish speaking
Mark Agency LLC Frederick, MD

Customer Service Rep. (State Farm Agency) - Spanish speaking

Mark Agency LLC
Frederick, MD
Expired: over a month ago Applications are no longer accepted.
  • $19 to $25 Hourly
  • Full-Time
Job Description

We are seeking a Bilingual Spanish Customer Relations Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving issues.

Responsibilities:

  • Handle customer inquiries, maintain customer accounts, seek social media reviews and ratings
  • Take payments, set-up payment accounts, send payment reminders
  • Prepare deposits
  • Obtain supporting documents required by underwriters
  • Document and update customer records based on interactions

​Qualifications:

  • Previous experience in customer service, contact/call center, and/or sales is preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional attitude toward customers at all times
  • Spanish speaking with excellent written and verbal communication skills
Company Description
Established in 2008 we work with individuals, families, and businesses in Maryland, Pennsylvania, and Virginia.

Address

Mark Agency LLC

220 E Patrick St

Frederick, MD
USA

Industry

Business

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