JOB TITLE: Medical Assistant
REPORTS TO: Clinic Supervisor
FLSA STATUS: Non-exempt
JOB OVERVIEW: Responsible for patient care under the direction of a physician or licensed health care provider.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Use all computer applications necessary.
- Greeting patients.
- Helping patients feel at ease in the office.
- Room Patients, obtain vitals, patient history and reason for seeking care.
- Clean and stock rooms for daily operation.
- Follow prescription refill procedures.
- Maintain patient records confidentially.
- Prepare for upcoming patient visits (prepping charts).
- Enter all tests/labs performed/immunizations given/medications given into the EHR system and into the proper log.
- Record temperatures from the immunization fridges and freezers.
- Report any alarms from temperature logs.
- Maintain work area, exam rooms, supplies, medications and immunizations.
- Complete controls on any in office procedures.
- Assist the provider with any procedures such as but not limited to ear wash, catherization’s, suture removal, hearing tests, vision tests and wound care.
- Obtain specimens for various tests such as but not limited to strep test, strep cultures, urine, leads, HGB, Bili, newborn screenings and hemoccult.
- Complete the lab tests done in office such as but not limited to rapid strep tests, Urinalysis, lead, HGB, Glucose, pregnancy test and hemoccult.
- Record results for lab tests in the EHR system and proper lab sheets.
- Administer and help patients with oxygen or nebulizer treatments.
- Teach patient families how to use certain equipment such as nebulizer machines and fill out proper work for such equipment.
- Prepare labs to be picked up and transported to the hospital.
- Must be able to recognize and respond appropriately to urgent/emergent situations per protocol.
- Maintain professional appearance and personal conduct at all time.
- Establish and maintain effective working relationships with physicians, staff and management.
- Effectively cope with typical job stress.
- Clean clinical areas including but not limited to sanitizing all beds, counter tops, and chairs, change trash at the end of a shift, clean any debris in or around areas.
- Put trash in the outside dumpster.
- Assist in turning off the lights, locking the door and setting the alarm at closing time.
- Clean up any bodily fluids using the proper OSHA techniques.
- Perform other duties as assigned.
- Adhere to employer work practices as described in Marion Pediatrics Handbook.
- Medical Assistant Certification or degree.
- Pass the American Association of Medical Assistants Exam.
- High School Diploma or equivalent.
- Maintain current CMA license.
- CPR certifications for Health Care Providers.
- Medical terminology.
- Strong organizational and interpersonal skills.
- Knowledge of medications and injection procedures.
- Phone etiquette.
- Computer Skills
- Ability to multi-task efficiently and effectively.
- Must be able to act calmly and effectively in a busy or stressful situation.
- Ability to communicate effectively in the English language in person, by phone and in writing.
- Requires adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance.
- Hearing: Adequate to perform job duties in person and over the telephone. Able to use stethoscope and respond to verbal questions.
- Speaking: Must be able to communicate clearly and professionally to patients in person and over the telephone.
- Vision: Visual acuity adequate to perform job duties, including visual examination of patient and reading information from printed sources and computer screens.
- Professionally dressed for all shifts, uniforms should be clean and ironed.
- Hygiene is of the upmost importance, please keep yourself well-groomed and presentable.
- Other: Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting patients when required. Adequate physical ability including sufficient manual dexterity to perform the requisite health care service, including injections. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. Requires exposure to communicable diseases, bodily fluids, medicinal preparations and other conditions common to clinic environment.