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Hardware Sales

Marine Home Center
Nantucket, MA
  • Full-Time
Job Description
Salary:

Summary


The Hardware Sales Associate will be greeting and assisting customers with their project needs.  May also assist in the product placement and pricing of all merchandise and help maintain a clean and organized merchandise presentation.


Essential Duties & Responsibilities


Customer Service


  • Provide positive representation of store.
  • Proactively assist customers in solving problems.
  • Ensure customers are greeted and thanked upon entering and departing the store.
  • Provide a friendly, outgoing demeanor, work well with customers as well as associates.
  • Ensure all calls, emails, & communications are answered promptly, courteously, and effectively.
  • Forward any customer complaint that cannot be handled to a member of management. 
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Assist customers throughout the store with personal, customized service.
  • Other related functions and duties as assigned by Department Manager or designee


Store Operations


  • Assist in creating a positive, professional, and safe work environment.
  • Assist with receiving, checking in, and stocking of merchandise throughout the store. 
  • Assist with maintaining back stock levels.
  • Assist with daily maintenance, orderliness and cleanliness of the sales floor, receiving areas, and stock rooms.  
  • Assist with front end operations as needed (point-of-sale, key cutting, etc.).
  • May operate forklift with proper training. 
  • Assist with cycle counts and follow up re: inventory issues. 
  • Ensure signage is current in the entire store.
  • Assist with providing a clean and orderly sales floor, including end caps and ad goods merchandised.
  • Ensure special orders are being completed properly.
  • Communicate any store issue to management team for follow up.
  • Communicate any merchandising, cost control, or sales idea to management team.
  • Be professional in appearance and actions.
  • Perform all other duties as assigned by manager or his designee.

 


Skills/Qualifications


  • Excellent interpersonal skills and the ability to effectively communicate with clients, sales staff, and internal personnel.
  • H.S. Degree or GED equivalent 
  • Former retail experience preferred.
  • Practical knowledge of product and materials (hardware, plumbing, and paint)
  • Self-starter with strong problem solving and decision-making ability.
  • Customer Service and dispute resolution
  • Proficiency with POS, Microsoft Windows, Word, Excel, and Outlook software
  • Must be able to work well in a team environment
  • Ability to lift >= 50lbs
  • Valid MA driver’s license and possess clean driving record

 


Address

Marine Home Center

Nantucket, MA
02554 USA

Industry

Business

Posted date

Over a month ago

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