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Inside Sales Associate

Marine Fasteners Sanford, FL

  • Posted: over a month ago
  • Full-Time
  • Benefits: life insurance, medical, vision, 401k, dental,
Job Description

Position Summary

 

To provide superior customer service to both our external customers, and peers from all branches.

 

Duties/Responsibilities

 

· Prospect Marine house accounts (B6) to determine sales capability.

· Develop/manage Marine house (B6) accounts and growing sales to a minimum of a M1 level.

· Identify new prospects/suspects that are capable of moving to M1 or higher.

· Able to handle customer issues in a sensitive, timely, and professional manner.

· Must have a customer-centric mind set and be aggressive in serving the needs of our customers and achieving business results

· Able to handle multiple priorities quickly, effectively, and accurately.

· When house accounts are sufficiently developed to a M1 or higher, the Sales Associate is responsible for making a smooth transition of that account to an Account Specialist.

· Responsible for entering orders, quotes, returns, generated by the Account Specialists to include web orders and EDI.

· Must be able to generate open orders report for Account Specialist and follow up as appropriate.

· Responsible for obtaining MTR’s as requested by the Account Specialist and/or customer.

· Ability to obtain tracking numbers and other shipping information in a timely manner.

· May be called upon to represent the Account Specialist, in their absence or when they are not available.

· Must be committed to continuous improvement in all that we do for all related job functions.

· Must be willing to go the “extra mile” for our customers, our colleagues and Marine. Must be willing to “take it personally.”

Company Description
About us

The Fastener Supplier for America's Largest Boat Building Groups

In the 1980s, stainless steel fasteners were sometimes difficult to come by. Except for a few major importers that supplied distributors, inventory was not readily available. Carl Brantley realized stainless steel would never gain wide spread acceptance in the US market place as long as this system kept the pricing out of reach for the average consumer. His plan – to invest heavily in imported stainless steel and sell directly to the OEM. In 1984, he opened Marine Fasteners.

At that time, boat builders across the US were the single largest users of stainless steel fasteners. This market recognized the advantages of stainless steel, and immediately jumped at the new competitive prices Marine offered. Within four short years, Marine was recognized as the premier supplier of stainless steel fasteners to the marine industry.

Industrial sales grew slower as buyers initially hesitated at the low pricing Marine offered. It was the early 90’s and fastener quality was national news. Throughout this stormy period of federal agents raiding fastener distributors nationwide, Marine Fasteners’ reputation for quality was never questioned.

With over 30 years of fastener experience with extremely low employee turnover, our knowledgeable staff is backed by a management committed to employee and customer service.

In 1987, Marine opened its second branch in Elkhart, Indiana to better serve the Midwest and Northeast US market. In 2001, a third stocking location was added in Springfield, MO to serve customers west of the Mississippi River. In recent years, Marine has opened stocking facilities in Reno, Nevada; Phoenix, Arizona; and Houston, Texas, allowing service to the west coast as well.

In 2008, Marine Fasteners was acquired by The Wurth Group to function as their primary stainless steel supplier in North America. Since then, Marine has continued to use their expertise in stainless steel and the marine industry to grow into new markets, including servicing the solar, curtain wall, and sporting equipment.

As it has grown, Marine Fasteners has adopted technological advances to make it a more valuable partner for your supply needs. Our adoption of The Wurth Group’s C-Parts Solutions (CPS) system has allowed us to take our vendor managed inventory programs to the next level. With the introduction of our customer app for iOS in 2016, Marine Fasteners is stepping into the 21st century of customer service.

Our Mission Statement

Leading our industry by pursuing excellence in Customer Service, Quality, and Pricing. This is accomplished by listening to our customers, learning from them, and implementing improvements in order to continually exceed their expectations. Honoring God in all we do builds character and integrity which generates long term business partnerships built on trust. This benefits Marine Fasteners, but most importantly, our customers.

Marine Fasteners

About us The Fastener Supplier for America's Largest Boat Building Groups In the 1980s, stainless steel fasteners were sometimes difficult to come by. Except for a few major importers that supplied distributors, inventory was not readily available. Carl Brantley realized stainless steel would never gain wide spread acceptance in the US market place as long as this system kept the pricing out of reach for the average consumer. His plan – to invest heavily in imported stainless steel and sell directly to the OEM. In 1984, he opened Marine Fasteners. At that time, boat builders across the US were the single largest users of stainless steel fasteners. This market recognized the advantages of stainless steel, and immediately jumped at the new competitive prices Marine offered. Within four short years, Marine was recognized as the premier supplier of stainless steel fasteners to the marine industry. Industrial sales grew slower as buyers initially hesitated at the low pricing Marine offered. It was the early 90’s and fastener quality was national news. Throughout this stormy period of federal agents raiding fastener distributors nationwide, Marine Fasteners’ reputation for quality was never questioned. With over 30 years of fastener experience with extremely low employee turnover, our knowledgeable staff is backed by a management committed to employee and customer service. In 1987, Marine opened its second branch in Elkhart, Indiana to better serve the Midwest and Northeast US market. In 2001, a third stocking location was added in Springfield, MO to serve customers west of the Mississippi River. In recent years, Marine has opened stocking facilities in Reno, Nevada; Phoenix, Arizona; and Houston, Texas, allowing service to the west coast as well. In 2008, Marine Fasteners was acquired by The Wurth Group to function as their primary stainless steel supplier in North America. Since then, Marine has continued to use their expertise in stainless steel and the marine industry to grow into new markets, including servicing the solar, curtain wall, and sporting equipment. As it has grown, Marine Fasteners has adopted technological advances to make it a more valuable partner for your supply needs. Our adoption of The Wurth Group’s C-Parts Solutions (CPS) system has allowed us to take our vendor managed inventory programs to the next level. With the introduction of our customer app for iOS in 2016, Marine Fasteners is stepping into the 21st century of customer service. Our Mission Statement Leading our industry by pursuing excellence in Customer Service, Quality, and Pricing. This is accomplished by listening to our customers, learning from them, and implementing improvements in order to continually exceed their expectations. Honoring God in all we do builds character and integrity which generates long term business partnerships built on trust. This benefits Marine Fasteners, but most importantly, our customers.

Address

2152 Martin Luther King Jr. Blvd.

Sanford, FL
USA

Industry

Business

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