Client Relations Administrative Assistant

Seeking a sales administrative assistant for a busy CPA firm located on the Northwest side of Indianapolis.  This position involves a variety of responsibilities and requires strong organizational skills.  We are looking for a motivated and experienced individual with the ability and willingness to manage the administrative duties associated with tracking and onboarding new clients as well as assisting with ensuring a good client experience for existing clients. 
Essential Duties & Responsibilities:

• Client communication via phone and email
• Manage online client portal data
• Track processes to ensure a smooth onboarding experience
• Monitor firm's social media presence and coordinate release of information
• Provide back-up on phones to answer and direct calls
• Administrative support: data entry, proofreading, & preparing client correspondence
• Assist staff as needed

• Must be proficient in all MS Office products
• Must possess very strong, customer service interpersonal skills
• Strong written and verbal communication skills
• Must be organized and able to multi-task effectively
• Reliable and able to work weekdays from 8am-5pm (extra hours required during tax season)
• Previous work in a CPA office/administrative role (preferred)
• Bachelor's Degree (preferred)