Customer Service Representative
Marcia Teten-Farmers Insurance Agency Alliance, NE
- Expired: September 28, 2021. Applications are no longer accepted.
Job DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.Insurance industry knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.BenefitsBase Salary with CommissionsWeekends OffHolidays OffCareer Development & GrowthHands On TrainingPerformance BonusesProfessional Work EnvironmentResponsibilities Provides on-going support to insurance clients as needed.
Complete Evidence of Insurance requests. Take premium payments from customers. Verify phone numbers, addresses and email addresses with each customer contact...
and update customer information. Provide exceptional customer service. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.Requirements Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. A Property & Casualty license is preferred but will train the right candidate.
Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe
Marcia Teten-Farmers Insurance Agency
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