We're seeking a Receptionist to deliver the highest level of customer service in the licensed dispensary industry.
March and Ash is a customer-focused cannabis establishment that believes everyone deserves a comfortable and confident cannabis experience. We have recently opened this fall and with business booming everyday we will be selecting skilled, enthusiastic, and team-oriented applicants that bring a customer-first approach to the role of Receptionist.
We value past experience in the cannabis industry, or alternatively in medical, hospitality, or retail industries. Management in similar customer-centric industries is also acceptable. As a new business, we’re excited to offer great growth potential within the company and invite those who truly want to flourish within the cannabis industry to join our team.
Since we receive a high volume of applicants, we ask that you keep the following in mind:
1) We will not be able to respond to all applicants
2) To be considered you must apply on Industry; do not attempt to apply in-store or over the phone.
That being said, qualified candidates will be given a thorough review. If we are interested in interviewing you for a position, we will reach out to you utilizing the contact details provided in your application.
March and Ash aims to provide the highest level of customer service in the industry. The Receptionist will be tasked with guiding our customers’ in-store experience, and ensuring that customers are being educated and consulted on individualized purchasing options, rather than being “sold” or “pushed” into making a purchase.
The Receptionist will greet customers and/or patients, read through their history to better serve them when applicable, educate customers on the differences of products brands and types, help them understand loyalty programs and discounts, and guide them through the purchasing process.
The Receptionist should actively research our product catalogs regularly, support co-workers and foster a positive team dynamic, as well as foster confidence and loyalty with our customer/patient base.
- Welcoming and checking in customers
- Verifying patient info
- Make sure that shop floor is clean and fully organized at all times
- Deliver exceptional customer service at all times
- Actively educate yourself about the cannabis industry
- Stay up-to-date on all of the company's special deals, sales, and promotions
- Give each guest your full attention
- Punctual and consistent shift attendance
- 21 years or older
- Experience using point-of-sale systems
- Comfortable using Google Drive including Docs, Sheets and Forms
- Familiar and understand how to use Excel and Word
- Great attention to detail
- Excellent communication skills
- Must pass San Diego Police Dept. and Live Scan background checks
- Ability to maintain professional decorum in a high-pressure environment
- Good math comprehension and recall
- Comprehensive computer skills
- San Diego, CA
- English (required)
- Spanish (encouraged, but not required)
- Customer Service: 3 Years
- High School or equivalent GED
$13 / Hour
Available shifts and compensation: We have available shifts all days of the week. Compensation is $13.00 - $14.00/hour.
About March & Ash, Inc: March and Ash is a customer-focused, licensed cannabis dispensary. March and Ash offers recreational or medical cannabis needs with a selection of flower, vapes, concentrates, edibles, pre-rolls, clones and CBD. We believe that everyone deserves a comfortable and confident cannabis experience and we prioritize customer education, safety, and satisfaction. That’s why we have the most knowledgeable staff and the highest quality products in San Diego.We are open seven days a week, 365 days a year. We sophisticated shopping experience in our stores and a delivery service available to most of San Diego County and Imperial Valley.The March and Ash brand is an expression of our ethos; the culture and beliefs that guide our company. Cannabis, for all its curative and positive potential, is too often characterized as part of society’s counterculture. We want to challenge that presumption.Cannabis helps millions of Americans lead happier, healthier, and more productive lives. Teachers, doctors, lawyers, engineers, artists, mothers, grandfathers, patients, and yes, even man’s best friend, are leading better lives by using cannabis responsibly.We believe that with proper education and respect, cannabis can serve its positive and productive purpose: to improve everyday lives.March, in the Roman calendar, is the first month of the year. This is because it comes when spring brings us a new season of life. March signifies the beginning in life. Ash is what remains of a life once lived, used to fertilize new beginnings. March and Ash represents a respect for the span of our lives, and the role cannabis plays to improve and renew it.We are looking for individuals who are smart, polished,honest, love coming to work, and are focused on doing their best every single day. Learn more about us at www.marchandash.com.
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