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Repair Station Manager

Manufacturing Jobs
Avenel, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position Overview: 

The Returned Goods/Repair Station Department manager responsibilities include supervision of customer service technicians, test technicians, assistant, and repair associates. 

Responsibilities: 

1.       To work strategically with production, engineering, and sales to support high quality products, on-time delivery and 100% customer satisfaction.

2.       Deployment of personnel and/or equipment on a daily basis to meet or exceed customer demand for the delivery, repair and return of their product.

3.       Support ISO facility implementation and any Continuous Improvement programs such as Lean Manufacturing & Six Sigma.

4.       Streamline process of repairing and testing product

5.       Being proactive and constantly communicating with customers on status of their units.

6.       Submitting PO's for equipment/supplies needed in support of customer service/test department.

7.       Communicate customer issues that will impact customer delivery, quality etc. to VP of Operations.

8.       Can issue request for Corrective or Preventive Action Request.

9.       Communicate issues to engineering, production, quality and materials that effect product quality (failure trends, customer complaints, etc).

10.   Continue FAA Certified Repair Station status, as needed.

11.   Update and continuously monitor assemblies needed to repair units.  

12.   Other duties as assigned.

Basic Requirements:

 

Basic Requirements: 

  • Strong problem solving and negotiating skills·
  • 4 years’ experience.
  • Good communications and presentation skills--both verbal and written
  • Comfortable working as a collaborative partner with the engineering, service, marketing, customer care and related organizations to deliver world-class services.
  • Computer literate to the extent of utilizing a laptop computer for communications and presentations, and they should be client-focused.
  • Bachelor of Science Degree

Preferred Qualifications: 

  • Highly motivated self-starters with a desire to win
  • Comfortable with being held accountable for results
  • Capable of performing multiple tasks
  • Expert at motivating internal personnel in a demanding emerging market and organization model
  • Have a creative and entrepreneurial spirit, and demonstrate leadership skills

Authorities: 

1.                   Enforcement of company policies, procedures and processes

2.                   To compose Corrective and/or Preventive Action where applicable

3.                   Authorized to report problems according to corporate procedures.

4.                   Has the authority to stop the manufacturing process if any unsafe conditions are present

5.                   To enforce company Safety Requirements and Policies.

 Physical Demands: 

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, reach with arms and hands, climb stairs, stoop, kneel, crouch, talk or hear. The employee must occasionally lift and/or move up to 50 lbs.

Work Environment: 

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time and an air-conditioned and heated office. The noise level is occasionally high.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Avionic Instruments is an Equal Opportunity Employer and encourages the application of female, minority, disabled and veteran candidates. Due to the potential for exposure to ITAR controlled data, the incumbent in this role must be a US Person (US Citizen or US Permanent Resident).  Interested candidates should submit their resume and salary requirements.

 

Manufacturing Jobs

Address

1414 Randolph Ave

Avenel, NJ
USA

Industry

Energy and Environment

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