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IT Manager

Manufacturing Company
Pleasant Prairie, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Company Description
A local equipment manufacturer with headquarters near the Kenosha/Pleasant Prairie area in Southeastern Wisconsin, looking to hire a full-time IT Manager.

 

Job Duties and Responsibilities

  • Managing teams/personnel on the System Support Team (Helpdesk) – including monitoring and assigning tickets
  • Managing teams/personnel for the infrastructure Support Team – including monitoring projects and assigning tasks
  • Working closely with other managers and leadership to make sure IT is aligned with the strategic vision of the company and planned company growth and expansion
  • Assign and delegate projects and tasks to applicable department resources
  • Develop solutions to business issues and business processes that are directly related to technology use
  • Communication and management of third-party vendors
  • Planning and coordination of IT security measures, safeguards, and backups of company data in accordance with management expectations
  • Use internal knowledge base to effectively diagnose and resolve hardware, software, network, and account related issues
  • Troubleshooting and general problem resolution for end user devices and connectivity, MS Office (365), applications, and malware, etc.
  • Provide IT support for escalated support issues and on-call support
  • Perform scheduled site visits as necessary for projects and upgrades
  • Software license tracking and management
  • Maintain and manage staff email/user accounts and remote access
  • Installation of hardware/software, cabling, and other related devices as needed.
  • Other tasks and responsibilities as assigned by the CFO

 

Qualifications

  • Bachelor’s Degree in Information Technology or related Technology field
  • At least 5 years of experience managing IT systems on a company-wide level
  • Experience in manufacturing industries preferred
  • Experience in working with both hardware and software
  • Ability to resolve/delegate solution of IT issues in a timely and efficient manner
  • Ability to communicate clearly and effectively (both verbal and written forms)
  • Ability to successfully multitask, prioritize, and balance multiple projects and IT initiatives at the same time.
  • Experience working in a service orientated and fast-paced environment
  • Preferred candidates will have knowledge or understanding of:
    • EDI/ERP integration (Sage)
    • Compliance standards
    • VoIP/PBX phone technologies (Cisco BE6000)
    • Networking technologies
    • Server and Virtualization technologies
    • Backup and Recovery technologies
    • Cyber Security and Incident Response – best practices
    • Product Management and/or Product Life Cycle management concepts
    • Business Continuity and Disaster Recovery planning

 

ALL CANDIDATES ARE ASKED TO INCLUDE THEIR SALARY REQUIREMENTS WITH THEIR RESUME.

 

Company Description
A local equipment manufacturer with headquarters near the Kenosha/Pleasant Prairie area in Southeastern Wisconsin.

Manufacturing Company

Why Work Here?
Great benefits and working environment! We run a fast-paced but casual office in a supportive atmosphere.

A local equipment manufacturer with headquarters near the Kenosha/Pleasant Prairie area in Southeastern Wisconsin.

Address

Pleasant Prairie, WI
USA

Industry

Technology

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