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Bilingual Member Service Representative

Manufacturer and Distributor of consumer products South San Francisco, CA
  • Posted: 10 days ago
  • $18 to $23 Hourly
  • Contractor
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Bilingual Member Service Representative needed for a contract opportunity with Yoh’s client located in South San Francisco, CA

Top Skills Should You Possess:

  • Bilingual in Spanish
  • Previous Health Care or Medical background strongly preferred
  • Previous Customer Service experience

What You’ll Be Doing:

  • Provide customer service to members/participants primarily on the phone
  • Answer member/participant questions and/or refer the member/participant to the appropriate outside agency
  • Educate members/participants about their rights and responsibilities
  • Explain the benefits of the program, how the plan works, and how to get care
  • Answer questions about provider network for appropriate product line
  • Process changes to member records such as primary care physician, demographic and other changes
  • Perform other duties as assigned

What You Need to Bring to the Table:

  • High School Diploma or GED Required
  • Previous Customer Service experience
  • Experience in a health care or medical background strongly preferred
  • Strong knowledge of medical terminology preferred
  • Strong time management, organizational, and problem solving skills
  • Ability to work independently and with a team
  • Excellent verbal and written communication skills required
  • Proficiency in Computer or Microsoft Office Suite required

What’s In It For You?

We welcome you to be a part of the largest global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities.

  • Medical, Dental & Vision Benefits
  • 401K Retirement Saving Plan
  • Life & Disability Insurance
  • Direct Deposit & weekly EPayroll
  • Employee Discount Programs
  • Referral Bonus Programs

What are you waiting for? Apply Now!

Recruiter: Andrew Price

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer

Manufacturer and Distributor of consumer products

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