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Urgent! - Bilingual Customer Service Representative

Manpower Miami, FL

  • Posted: over a month ago
  • Full-Time
Job Description

Description:
Bilingual candidates must be able to read and write Spanish - 10 open positions
Immediate Interviews, start date is 03/07/2022.
Please apply only if you are local to Miami, FL, 33157
**Pay Rate: $15.00
**Temp-to-perm opportunity - will be based on attendance and performance among other things
**Interviews via Zoom
**Working from home currently but must be local to Miami site
**Will pick up equipment on first day

MOBILE SERVICES
Must be able to work 11:00am to 10:00pm plus weekends (40 hours)

Shifts are:
10:00am to 7:00pm
10:30am to 7:30pm
11:00am to 8:00pm
1:00pm to 10:00pm

Job Purpose
- Provides front line, direct contact with customers when filing claims over the phone.
- Informs customers of the organization's products and/or services.

Primary Job Account-abilities/Responsibilities
- Files claims by collecting pertinent information from customers.
- Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
- Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
- Processes and determines coverage by reviewing forms and other applicable records.
- Maintains professionalism and effectively interacts with all contacts, both internal and external.
- Maintains department quality standards and performs job duties as directed by supervisor

Basic Qualifications Required - Experience, Skills, and Knowledge
- High School diploma or GED equivalent
- Minimum of 6 months of customer service experience (Call Center Preferred)

Company Description
About Manpower
Manpower® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – creates substantially more value for candidates and clients across 80 countries and territories and has done for 70 years. In 2018, ManpowerGroup was named one of the World's Most Ethical Companies for the ninth year and one of Fortune's Most Admired Companies for the sixteenth year, confirming our position as the most trusted and admired brand in the industry. See how Manpower is powering the future of work: www.manpower.com
Manpower is an EOE/AA/Vets/Disabled Employer
Manpower recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower, we are committed to providing accommodations, and will work with you to meet your needs

Manpower

Why Work Here?
Manpower helps put people to work! We're dedicated to helping you find a job, and providing our clients with incredible people.

About Manpower Manpower® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – creates substantially more value for candidates and clients across 80 countries and territories and has done for 70 years. In 2018, ManpowerGroup was named one of the World's Most Ethical Companies for the ninth year and one of Fortune's Most Admired Companies for the sixteenth year, confirming our position as the most trusted and admired brand in the industry. See how Manpower is powering the future of work: www.manpower.com Manpower is an EOE/AA/Vets/Disabled Employer Manpower recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower, we are committed to providing accommodations, and will work with you to meet your needs

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Miami, FL
USA

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