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URGENT Hiring: Customer Care Specialist (Work@Home)

Manpower Springfield ,OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Manpower has immediate opening for Customer Care Specialists (100+ positions) in Springfield, OH.

What’s in it for you?

  • Start Date: ASAP
  • Hire Percentage: 98% chance to extend an offer
  • $13.00 - 14.00 per hour
  • Shift: TBD
  • Temp-to-Perm

Manpower Perks:

Benefits:

  • Medical/Dental Insurance, Life Insurance and AD&D (Accidental Death and Dismemberment), 401(k) Savings Plan, and more.
  • Eligibility for Paid Holidays
  • $25.00 Referral Bonus
  • City/State Paid Sick Leave Ordinances
  • Equal Employment Opportunity
  • Family & Medical Leave Act

Satisfaction & Recognition:

  • MyPath Medals Program
  • Career Development
  • Opportunity to pursue a Bachelor’s Degree

What is the job?

  • Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
  • They have adherence times and handle times to meet.
  • Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
  • Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
  • This role requires listening to our customer’s concerns and showing empathy while resolving their issue.
  • You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
  • A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

What you bring to the job?

  • At least 6 months' customer service experience
  • High School Diploma or GED
  • Ability to pass the drug test and background check


Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower’s career platform with tools and resources to prepare you for today and tomorrow’s jobs at www.manpower.com/mypath

Company Description
Manpower is dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for 70 years. Our global presence in 80 countries and local expertise is leveraged by the expertise of our parent company, ManpowerGroup. We influence how people and companies work now and how they will work in the future.

At Manpower, we offer all the advantages you would expect from an industry leader including benefits such as medical, dental, 401k, tuition coverage, and more!

ManpowerGroup is an EOE/AA/Vets/Disabled Employer

Manpower

Why Work Here?

Weekly Pay, Benefits, Referral Bonuses, Career Development & Training, College tuition coverage

Address

Springfield, OH
USA

Website