LogistiCare is the nation's largest manager of non-emergency medical transportation programs for state governments and managed care organizations.
We are looking for Customer Service Representative, duties include interacting with customers via phone, answering inquiries about products and services, handling and resolving complaints, entering requests and documenting complaints, among others.
Excellent customer service and people skills and must be able to work independently or with a team
Ability to quickly learn new technology and processes
Must be able to understand and follow complex instructions
Read, write and understand English fluently
Ability to accurately type 35wpm
Ability to answer a high volume of calls up to 100+ calls per day
High School Graduate or General Education Degree (GED)
Six months to one year prior to contact center experience and/or prior customer service experience with heavy phone volume and data entry strongly preferred
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.