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Customer Service Agent

Manpower Sacramento, CA

  • Expired: October 28, 2021. Applications are no longer accepted.

Job Description Full Time Remote Position! Job Title: Customer Service Agent Pay rate: $17.50 an hour Hours: 8am-5pm Monday- Friday PST. (Use Your Own Device) -Full remote position, requires a computer or laptop and headset. CA resident PST time zone Why you will love working with us? Weekly pay checks Remote opportunity Career development Mon-Friday Job Duties * Review and analyze claim information to identify issues * Assessing the information against requirements based on UI Code, Policies, and Procedures * Use critical thinking and work instructions to determine the method of resolution for pending issues * Resolve issues or request additional information as applicable * Working closely with subject matter experts to gain further understanding of how to address outstanding issues or identify when a claim needs to be escalated * Referring more complex issues to supervisor or tenured staff * Notating all actions taken on a claim clearly and thoroughly * Demonstrating the ability to make logical decisions * Demonstrating the ability to manage a workload in a way that meets timeliness requirements * All other duties as assigned by management to support claim processing Apply today and speak to a Manpower Recruiter!

Manpower

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Sacramento, CA
USA

Industry

Business

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