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CUSTOMER SERVICE REPRESENTATIVE

Manpower Miami, FL
  • Expired: over a month ago. Applications are no longer accepted.

Job Title: Customer Service Representative

Location: Quail Roost Dr. Miami FL

Pay: $12.25 / hr

Description:

Job Purpose
- Provides front line, direct contact with customers when filing claims over the phone.
- Informs customers of the organization’s products and/or services.

Primary Job Accountabilities/Responsibilities
- Files claims by collecting pertinent information from customers.
- Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
- Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
- Processes and determines coverage by reviewing forms and other applicable records.
- Maintains professionalism and effectively interacts with all contacts, both internal and external.
- Maintains department quality standards and performs job duties as directed by supervisor

Basic Qualifications Required - Experience, Skills, and Knowledge
- High School diploma or GED equivalent
- Minimum of 6 months of customer service experience
- Excellent Customer Service skills
- Excellent verbal and written communication skills
- Basic problem-solving skills
- Experience with Microsoft based programs and computer products


For Application/Inquiries: contact Maria at 4142693151 ext.1025 or email gelai.mago@manpower.com

Manpower

Why Work Here?

Why for Manpower? Development & Training, Education Sponsorship, Referral Bonuses, Weekly Pay and more!

Manpower is dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for 70 years. Our global presence in 80 countries and local expertise is leveraged by the expertise of our parent company, ManpowerGroup. We influence how people and companies work now and how they will work in the future. At Manpower, we offer all the advantages you would expect from an industry leader including a full benefits package such as Medical, dental, 401k, tuition reimbursement, HSA, STD, LTD, and more! ManpowerGroup is an EOE/AA/Vets/Disabled Employer

Address

Quail Roost Dr. Miami FL
Miami, FL
USA

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