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Customer Service Representative

Mancan Temporary Employment Staffing Agency-Medina, ohio Lodi, OH
  • Posted: 8 hours ago
  • $18 to $24 Hourly
  • Full-Time
  • Benefits: Medical

Mancan Staffing is recruiting for a Lodi, Ohio Company that is growing and is adding a Customer Service Rep.

Primary Responsibilities:

· Process customer orders, changes, returns, issues, etc. into ERP system according to department procedures.

· Respond to open order requests, issues, and other inquiries brought upon from customers with timely and accurate information, and in a professional manner.

· Communicate any customer needs or matters cross-functionally, e.g. finance department on payment terms, engineering department, purchasing, etc.

· Schedule customer shipments timely and accurately, and process documents so shipments are sent out accurately and on-time.

· Manage customer forecasts and special requests properly.

· Partners with sales team and other departments to exceed customer’s expectations.

· Other duties and projects as assigned.

Requirements

· 3-5 years Customer Service experience in an industrial environment

· Sufficient problem-solving and task/time management skills

· Communicates in a professional and customer-driven manner

· Experience with ERP systems, Microsoft Office and telephone communication

Pay range would be $18-24/hour ($24/hour would be considerate for someone with 5+ years with a manufacturing background)

Hours: Monday-Friday, 8a-4:30p

Apply with 2 forms of Government ID's Monday-Thursday 9-11am & 1-3pm at Mancan 735 North Court Street Ste. E Medina, Ohio 44256

start application at www.mancan.com call 330-721-9675 with any questions.

Mancan Temporary Employment Staffing Agency-Medina, ohio

Full service staffing company that has been in business for over 40 years. Mancan builds life long relationships with both its employees and customers.

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