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Evening School Digital Learning Assistant SY 2022/2023

Manassas City Public Schools
Manassas, VA
  • Expired: October 26, 2022. Applications are no longer accepted.
Position starts: September 26, 2022

Work days : Monday through Thursday

Work hours: 5:00 p.m. - 8:30 p.m.

Position Title: Evening School Digital Learning Assistant

Pay Grade: Hourly Period of Employment: 10 months

Description Approved/ Revised: 04/22 FLSA Status: Non-Exempt

Supervised by and/or Reports to: Evening School Coordinator, and Building Principal

General Responsibilities: Provides basic technical, managerial, and clerical support. Manages the Evening Device Help Desk and provides help to the students in support of the digital learning project.

Essential Duties:

(This list is intended solely as an illustration of the various types of work performed. The omission of specific duties does not exclude their addition if they are similar to or a logical extension of the position.)
  • Provides basic service to evening student 1:1 devices.
  • Troubleshoots system problems pertaining to student 1:1 devices.
  • Coordinates with daytime counterpart for repair and replacement services of faulty 1:1 devices and 1:1 devices in need of repair.
  • Responds to evening staff service requests and provides customer support in-person and/or remotely via telephone, email, or other communication methods.
  • Interacts and communicates with Information Technology staff (1:1 Initiative Specialist and Instructional Technology Training Specialist (ITTS)) as well as the Technology Support Specialist (TSSpec).
  • Tracks all evening inventory, repairs and fee activities in the Device Assistance Desk (DAD) Help Desk database.
  • Collects money for lost charger fees and makes daily deposits.
  • Manages a current inventory of assigned evening1:1 technology equipment.
  • Reports losses to daytime counterpart.
  • Works closely with the school bookkeeper, the School Resource Officers and the police when there are losses.
  • Assists in the collection, storage, and distribution of evening student 1:1 devices.
  • Communicates with parents, staff or administrative personnel about student issues involving 1:1 devices, when appropriate.
  • Performs other duties as assigned.

Requisite Knowledge, Skills, and Abilities:
  • Working knowledge of all installed instructional and administrative software.
  • Strong written and verbal communication skills; excellent customer service skills.
  • Ability to multi-task, work independently, and manage own time effectively.
  • Ability to handle confidential information and adhere to password protocol.
  • Strong interpersonal skills to work effectively with teachers, administration, students, and parents.
  • Knowledge and experience working with Windows platforms, and experience in using a database.
  • Knowledge of networking.
  • Serves as a role model.

Requisite Education and Experience:
  • Must possess a minimum of a high school diploma or equivalent (GED), Associate's degree preferred.
  • Proficient with Windows and Microsoft Office products.
  • Experience with Google applications preferred.
  • Computer troubleshooting experience preferred.
  • Excellent communication skills.
  • Clerical and administrative experience; business experience desirable.

Physical Requirements:

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to: a personal computer, calculator, copier, and fax machine. Some significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, or repetitive motions required.

Manassas City Public Schools assures equal employment opportunities and equal education opportunities for employees and students as required by federal and state orders and laws. Reasonable accommodations may be made to enable individuals with disabilities to perform essential tasks.

This job description is intended to accurately reflect the position activities and requirements. It is neither intended to be, nor should it be construed as, an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. The administration reserves the right to modify, assign, or remove duties as necessary.

Manassas City Public Schools


Manassas, VA



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