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Receptionist

Mambo Trading
Vienna, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

About Mambo Trading

At Mambo Trading, we take great pride to announce ourselves as one of the leading distributors in toner, fax, and printer equipment and supplies. We offer the most extensive line of original as well as compatibles for all major brands in the printing industries at the lowest possible prices.

Our stock is meticulously organized and our personnel are superbly trained, so that your orders are filled rapidly and efficiently, we routinely provide blind shipment orders, same day or next day service.

 

Job Summary

Mambo Trading is seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls, determine the nature of the caller's business, and direct the caller to their destination. Responsibilities also include assisting management with related tasks.

 

Responsibilities

  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently


Qualifications

  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours on weeknights & weekends
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Ability to handle a wide variety of customer concerns
  • Professional personal appearance

Mambo Trading

Address

Vienna, VA
USA

Industry

Business

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