Customer Service Representative- SUMMER ROLES NOW AVAILABLE
Position: Full time, Part time, or Internships open
Location: Manhattan, NY
Here at Make It Promotions, we focus on the experience of your audience. We believe that the right experience, especially when it’s through an events channel, can enhance and shape the perception of our client's brands.
Think about events, but not in sense of weddings, carnivals with fireworks or catwalks with Victoria Secret models, but something more engaging and direct; we exist in the collision of brand and consumer.
You think it, you dream it, we Make It.
Job Summary and Description:
In our business, the customer is essential to brand growth, that's why we make it a focus to make sure each customer has their own tailored experience. In a word that being dominated by technology and automatic responses, we believe the human element is necessary in order to fully build a relationship.
As a Customer Service Representative you will be:
Assist with any customer complaints and questions
Help troubleshoot and eliminate any problems that may arise to ensure the customer has an enjoyable experience
Ensure the customer has a full understanding and description of our client's services and products
You will assist the customer with a walkthrough of the sales process and ensuring each sale has been processed successfully
Build sustainable relationships through open and interactive communication
Follow Customer Service procedures and guidelines
Attend daily workshops- in group or independent
Customer Service Representative Skills and Qualifications:
Background in customer service is welcome but not necessary including retail, hospitality, restaurants, call center, and etc
Able to work successfully in a team and independent environment
People person- you will be dealing with a number of customers on a daily basis. We are looking for someone with a welcoming and positive personality
Has knowledge of operating Microsoft Office and basic computer applications
Adaptable- we are in an ever-changing industry, we need someone who changes catches on fast and performs without missing a beat
There is no specific degree required for this job
*Keep in mind we are looking for immediate starts, local applications will be looked at first. Our selection process is based on first come first serve basis and we DO NOT reserve any spots.*
Why wait to start your career? Why wait for your next opportunity? Take control and hit the APPLY button! Our HR team will reach out to you on the following steps to take.