Customer Operations and Accounting Associate

Make It Real, a global toy company with offices in the Pikesville area, is seeking a detail-oriented, motivated self-starter to join our team as a Customer Operations and Accounting Associate. You will support our operations and accounting personnel in executing customer and vendor requirements and processing documentation. Growth opportunity position.

This is a full time on-site position at our Pikesville MD location.

Responsibilities:

• Process customer orders according to compliance requirements.
• EDI order fulfillment: pulling data, creating ASN's (advance shipment notices), generating labels, & invoicing
• Submit orders to the warehouse and follow up on routing and shipping requirements
• Prepare compliance shipping labels and packing slips for orders
• Data entry on both Customer and Vendor accounts: Customer sales orders, customer invoices, customer payment, vendor bills, vendor payments
• Troubleshoot and resolve issues
• Keep accurate records in accordance with company standards
• Perform other customer service and accounting tasks

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​Qualifications:

• Proficiency in Microsoft Office, particularly Excel
• Proficiency in Quickbooks or similar financial software
• Prior experience in accounting department: payables, receivables, etc
• Proficiency in web based software, shared drives, and online applications
• Experience in data entry
• Savvy and quick to learn new concepts and systems
• Ability to prioritize and multitask
• Attention to detail
• Ability to work well with others and communicate effectively
• Professional demeanor
• Positive attitude and team player