Wish Coordinator

Job Summary: Responsible for the coordination and execution of logistics for wishes. Ensures accuracy, cost-effectiveness and timeliness standards are maintained for all wish arrangements.

Major Responsibilities:

• Arranges travel, lodging, nursing care and medical equipment as needed for wish trips, ensuring safety, quality and cost standards are met
• Researches and secures resources for non-travel wishes
• Builds and maintains in-kind donor and vendor relationships
• Liaises with health care providers to obtain medical approval for wishes
• Prepares and sends wish materials including paperwork letters, brochures and itineraries
• Enters wish information into databases and monitors quality
• Assists with wish file organization and monthly closeout
• Other duties as assigned by supervisor

Requirements

• Strong attention to details and deadlines
• Excellent verbal and written communication skills
• Organizational skills/ability to prioritize
• Ability to calmly handle pressure situations
• Strong customer service skills

Preferred Education & Experience:

• Spanish fluency
• 1 - 2 years related work experience in travel planning, hospitality, care coordination or Bachelors degree

Benefits

Make-A-Wish Illinois offers full-time employees comprehensive medical and dental benefits along with excellent time off, flexible schedules, a hybrid workplace, a 403(b) retirement plan, life and disability insurance and outstanding professional development opportunities.