Job Title: Clinical Assistant (Entry Level)
Supervision: Reports directly to the Clinical Manager
Summary: Technician (Clinical Assistant) is responsible in gathering important patient medical history; perform visual screening and diagnostic testing prior to doctor’s visit with patient. The technician will ensure that exam rooms are cleaned between patients, including sanitizing equipment. Assist and facilitate smooth patient flow.
- High School Diploma or equivalent.
- CNA or CMA preferred
- 1-2 years of experience working with service industry.
- 1-2 year work experience in a medical practice preferred.
- Current CPR certification preferred
- Computer Skills; Typing, Word
- Past experience in the ophthalmic/medical field with patient interaction preferred
- Knowledge of medical terminology anatomy and physiology of the eye
- Ability to speak clearly and concisely.
- Exceptional customer service skills.
- Ability to establish, and maintain effective working relationships with patients, employees and the public.
- Ability to exercise judgment, initiative, and possess problem-solving skills.
- Professional communication with internal and external contacts and patients.
- Attention to detail and accuracy in a fast paced, multi-tasking environment is essential.
- Knowledge of proper grammar, spelling, and punctuation.
- Captures ocular and systemic history and accurately record visual acuity.
- Performs essential diagnostic tests such as visual acuity, pupil assessment, gross external exam, basic manual lensometry, (single vision, multifocal, and progressive lenses) stereo testing, color vision testing with color plates, visual field testing by confrontation, EOMs, angle assessment, Goldmann Applanation and Tonopen tonometry, BAT, administer of topical ophthalmic medication or oral medications under the direction of the Physician etc.
- Administers diagnostic tests
- Assist with in-office procedures ensuring proper informed consent is obtained, set up and clean up room from procedures.
- Assists with patient education.
- Maintains cleanliness and keeps equipment in order within the exam rooms during the workday.
- May assist in providing training to other ophthalmic personnel, as assigned
- May function as a scribe for the ophthalmologist.
- May assist with laser and ophthalmic procedures in the minor procedure room.
- Perform other tasks as required.
Typical Physical Demands:
Requires normal range of vision and hearing for telephone and patient contact. Work may require standing for long periods of time; also stooping, bending, reaching and aiding in patient lifting. Requires manual dexterity to operate variety of medical equipment. Must be able to move physically from floor to floor. Occasionally lifting files and paper weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Typical Working Conditions:
Work is performed in an office and exam room environment. Involves frequent contact with staff and the public. Work may be frequently fast paced and contact may be dealing with a variety of patient personalities. Involves frequent interaction with physicians, staff, supervisors and patients. Requires ability to work in a team environment as well as multitasking. Occasional overtime or evening work may be requested.
Health and Safety:
· Know and follow all safety rules and procedures.
· Follow proper Workplace Ergonomics.
· Report any unsafe act or workplace conditions.
- Ensure HIPAA compliance.