Office Manager

Pay rate: $26.44

Anticipated start date: As soon as possible

Duration: 2-year full-time contract

Hours: Full-time, 40 hours per week 

Languages: English essential

Duties:

• Effectively managing office resources and systems.

• Interviewing and hiring permanent and seasonal employees.

• Designing and planning training curriculum and delivering training for all permanent and seasonal employees.

• Supervising, directing and providing performance feedback to employees.

• Implementing and effectively communicating fulfillment and fabrication targets, goals and quality controls.

• Participating in the development of systems for quality control, accountability and organization.

• Maintaining and ordering inventory.

• Ensuring that health and safety systems are being adhered to and that company policies are being followed.

• Creating and updating macros.

• Overseeing and managing the shipping process; ensuring that all items are shipped accurately, on time, according to schedule, and that all quality controls are adhered to; Creating, maintaining and submitting accurate shipping manifests.

• Resolving all outstanding issues each week, such as address changes, name corrections, missing/lost letters and packages, customer service issues etc.

Critical skills:

• Attention to detail

• Initiative

• Reliability

• Organization

• Flexibility

• Excellent written and oral communication in English

• Computer literacy (experience, in particular, with Shopify, Shippo, Google Workspace and Slack is a significant asset)

Minimum experience: 1 year minimum experience in office management or a related occupation

Education: Completion of secondary school minimum