- $26 Hourly
Pay rate: $26.44
Anticipated start date: As soon as possible
Duration: 2-year full-time contract
Hours: Full-time, 40 hours per week
Languages: English essential
Effectively managing office resources and systems.
Interviewing and hiring permanent and seasonal employees.
Designing and planning training curriculum and delivering training for all permanent and seasonal employees.
Supervising, directing and providing performance feedback to employees.
Implementing and effectively communicating fulfillment and fabrication targets, goals and quality controls.
Participating in the development of systems for quality control, accountability and organization.
Maintaining and ordering inventory.
Ensuring that health and safety systems are being adhered to and that company policies are being followed.
Creating and updating macros.
Overseeing and managing the shipping process; ensuring that all items are shipped accurately, on time, according to schedule, and that all quality controls are adhered to; Creating, maintaining and submitting accurate shipping manifests.
Resolving all outstanding issues each week, such as address changes, name corrections, missing/lost letters and packages, customer service issues etc.
Attention to detail
Excellent written and oral communication in English
Computer literacy (experience, in particular, with Shopify, Shippo, Google Workspace and Slack is a significant asset)
Minimum experience: 1 year minimum experience in office management or a related occupation
Education: Completion of secondary school minimum
Mail Order Mystery
64 Sheffield StreetToronto, ON
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