Pet Parent Liaison / Customer service Representative
- Posted: 5 days ago
Magic of Paws LLC of North Yarmouth, ME is looking to hire a full-time or part-time Pet Parent Liaison / Customer service Representative. Are you an outgoing "people" person with excellent communication skills, who also happens to love animals? Do you want to take your customer service career to the next level by combining it with something that you're passionate about? This is an entry-level position with the potential to move up to all the other positions in our company. This entry-level position starts at $14.00/hour. We offer paid time off (PTO) to everyone regardless of whether they are full-time or part-time, an employee discount on all of our services, and opportunities for advancement. Additionally, we offer our full-time employees health insurance. If this sounds like the right opportunity for you to get started working with dogs in an entry-level administrative position, apply today!
ABOUT MAGIC OF PAWS LLC
We are a pet service company that provides boarding, daycare, dog training, dog walks, grooming, and pet sitting. Our priority is always the pets and their welfare. We are determined to provide a fully enriching experience every time we take care of an animal. We also do our best to be environmentally friendly from using natural cleaners to compostable poop bags. Our owner is committed to taking the best care of both human and animal clients.
We also invest in the continuing education of our employees. A well-trained and well-informed team is integral to providing our clients with the best service. We prefer to promote from within and our valued team enjoys competitive pay and a positive work culture.
A DAY IN THE LIFE OF A FULL-TIME OR PART-TIME PET PARENT LIAISON / CUSTOMER SERVICE REPRESENTATIVE
As a Pet Parent Liaison / Customer service Representative, you are the face of our company. You always greet people immediately when they come into the building and answer phones in a timely manner. Your friendly, helpful demeanor comes through in all your interactions. You enjoy greeting 2-legged and 4-legged clients alike and do your best to remember and use their names. With attention to detail, you check in animals, take reservations, take inventory of our retail products, process invoices, process payments, and process enrollments.
You also give tours of the facility to potential customers and answer questions regarding our services, policies, and procedures. With your thorough understanding of our values and services, you are able to clearly and enthusiastically explain our focus on pet wellness and quality care. You also utilize friendly sales techniques to upsell clients on additional services and products that will benefit their dogs. As clients leave, you always remember to thank them for doing business with us and encourage them to return.
Most of our clients appreciate us and make your job a joy. On those rare occasions when you have a dissatisfied client, you remain calm and professional as you make every effort to resolve the issue. You take pride in keeping the reception and retail area clean and maintained and there are always a variety of administrative tasks that you can assist with. You feel great about the important role you play in connecting loving families with the ideal services for their furry members and look forward to continuing to expand your knowledge about our industry!
QUALIFICATIONS FOR A FULL-TIME OR PART-TIME PET PARENT LIAISON / CUSTOMER SERVICE REPRESENTATIVE
- One year of customer service and administrative experience
- Must have a typing speed of 40 mph or higher
- Leadership skills
- Great customer service skills
- Love for animals
Any sales experience would be helpful. Are you flexible and able to utilize effective coping skills? Do you have excellent communication skills, both written and verbal? Are you self-motivated and able to work independently? Do you thrive in a team environment? Are you organized and able to effectively prioritize multiple tasks? Do you have good decision-making and problem-solving skills? If so, you might just be perfect for this entry-level Pet Parent Liaison / Customer service Representative position!
FULL-TIME OR PART-TIME WORK SCHEDULE
The work schedule for this entry-level administrative position is incredibly flexible. We are open 7 days a week from 6:00 AM - 9:00 PM, so we are happy to work around someone's needs and can accommodate both full-time and part-time schedules. We are open on holidays, so you must be able to work whatever holiday falls on your regularly scheduled days.
READY TO JOIN OUR TEAM?
If you feel that you would be right for this entry-level administrative job working with dogs and their owners, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Job Posted by ApplicantPro
Magic of Paws LLC
AddressWalnut Hill, ME
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