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Product Development Scientist

Mactac North America
Stow, OH
  • Posted: over a month ago
  • Full-Time
Job Description

Position Summary

Supports and services new and existing products and customers. Provides technical support to Printing Products sales force and customers guided by business objectives.

Key Responsibilities

  • Responds to technical inquiries related to ink selection, printing, converting, and application, and provides product recommendations, by phone and in person.
  • Acts as technical liaison to assist in directing and expediting customer claims.
  • Provides technical support for new product introductions.
  • Organizes and carries out field-testing of selected new products to assure performance requirements are met. Reports in summary form on field-testing results.
  • Conducts technical seminars and training for customers and sales force.
  • Works with Quality Assurance in preparing benchmark studies to monitor key products and primary competitive products.
  • Prepares communication materials, including training literature, technical articles and bulletins.
  • Maintains positive relationships with co-suppliers.


  • Decision Impact: Department with Cross-Functional Collaboration
  • Department Responsibility: Technical and Medical Tapes
  • Budgetary (P&L) Responsibility: No
  • Direct Reports: No
  • Indirect Reports: No
  • Physical Requirements: If Applicable
  • Management Responsibilities Level: Individual Contributor / Entry - Level
  • Reports to: Technical Service Manager
  • Location: Stow, OH (Close proximity to Cleveland/Akron Ohio)
  • Travel: 30 - 50% of the time, Domestic

Selection Criteria:

  • Education:
    • Minimum Bachelor of Arts or Science, Chemistry Degree preferred
    • Master's preferred, not required
    • Lean / Six Sigma preferred, not Required
  • Experience:
    • Industry experience preferred, not required
    • 1-3 Years of experience in customer facing roles or in an applicable internship
    • Intermediate Microsoft Office experience required
    • ERP Experience not-required
    • Developed problem solving and analytical skills
  • Other:
    • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
    • Relocation Eligible: Ineligible for Relocation

What You'll Love About Us:

  • Learning & Development: Tuition assistance available along with an internal training budget. Get with a hands-on company, in a fast-paced environment where you can have the runway to make change.
  • Rest & Relaxation: 10 paid holidays off per year on top of a generous vacation policy.
  • Great company culture: Work for a company that genuinely values work/life balance. We also have a give back mentality with participation in a variety of community activities & events.
  • Health Benefits: Medical with HSA options, Dental, and Vision starting day one for you and your family. Gym on-site as well.
  • Prepare for the Future: Competitive 401(k) with company match.


  • The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
  • It is the policy of Mactac that all employees are employed at the will of Mactac for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
  • Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.

Job Posted by ApplicantPro

Mactac North America


Stow, OH
44224 USA



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