Customer Service Representative
- Posted: over a month ago
- $20,000 to $39,000 Yearly
Our office isquickly growingand we need someone who we can train to fit in our office puzzle! The position offered isfull time. Our Customer Service Representative needs toexceed customer service standardsto current clients while alsoassisting prospects as they call in.
*All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position*
- Base Salary
- Work From Home Flexibility Options Available
- Paid Vacation
- Dental, Vision, Life & Health Insurance
- Retirement Plan
- Growth Opportunities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
- No prior experience is necessary.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Macomb county Auto Home & Life INC
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