Customer Service Associate-NEW OPPORTUNITY AVAILABLE!
Maco Global is currently looking for individuals who are friendly, warm and outgoing with a passion for delivering great customer service to join their dedicated team of retail advisors based in Miami. The role of a retail advisor involves ensuring that customers are always satisfied, whether it be handling complaints, upselling, or simply making sure that a customer is greeted with a friendly smile. If this sounds like the perfect job for you, apply below – no previous experience is necessary.
As a retail advisor, you’ll be working face-to-face with customers in a retail setting such as a store. You will be responsible for taking payment for purchases as well as upselling other products. You’ll also be responsible for greeting customers and helping them with any issues that they may have during their visit. Retail advisors are also expected to keep the store clean, tidy and free from any dangers. As a retail advisor, you’ll also be expected to deal with any refunds or exchanges required by customers, as well as deal accordingly with any complaints. Your main priority is to ensure customer satisfaction.
Maco Global is looking for retail advisors that have a warm, friendly outgoing personality, are passionate about delivering excellent standards of customer service, and have a strong desire to please. Candidates should have a helpful attitude and it helps to believe that the ‘customer is always right’. Appearances are important – therefore candidates should take pride in their appearance and be smart and presentable. Although it is not essential, candidates who have bi-lingual skills are desirable.
What’s In It for You?
Competitive salary with opportunities to earn uncapped commission
Opportunities for progression and promotion to more senior roles
Excellent performance based bonus and incentive scheme
At Maco Global we believe that the customer is always right. After all, it is the customer who is buying our products, and without them we would not be where we are today. We make it our priority to ensure that our customers are always satisfied with the service that we deliver, and enjoy going the extra mile to make our customers happy. We are looking for people who share our passion for customer service and who will ensure that customer satisfaction is a priority. If you think that you’ve got what it takes to work in one of our retail stores, click the ‘Apply’ button below to submit your resume – we’d love to hear from you.