Account Manager - Facility Supplies

Responsibilities include traveling to client locations to create solutions, guide and advise for the sale of all Mac Papers Facility Supplies products. Account Managers must work to maintain existing business while also finding new sales leads, through prospecting, business directories, client referrals, etc. (This is meant to be a guide. Duties may vary dependent upon management.)

*Compensation Structure - Salary plus Commision

Essential Position Functions:

• Maintain and aggressively grow existing Facility Supplies account base at assigned Mac branch.
• Prospect, Identify and develop customers for new business opportunities for all Mac Papers’ Facility Supplies products.
• Develop and execute a territory business plan; to be reviewed quarterly with branch leadership and FS Regional Business Development Manager
• Identify customer needs and successfully recommend value added solutions that will improve processes and profitability.
• Collaborate with equipment and consumable suppliers to target, assess, present and close business.
• Participate in branch meetings and off-site product and sales training.
• Develop customer business relationships from ownership/management to the floor.
• Provide timely communication and unmatched customer service internally & externally.
• Work effectively with customer service and operations departments.
• Perform administrative duties, such as budgeting, reporting, etc.
• Demonstrated ability to handle multiple tasks simultaneously in a fast-paced environment.
• Work with local credit managers and GM's to open new accounts from credit standpoint.
• Stay informed of market conditions, product innovations, and competitive landscape.
• Review and analyzes reporting, including special order requests, customer bid files, and sales/gross profit margin data.
• Work effectively with location management, sales team, Regional BDM & VP of Sales
• Develop and actively work CRM pipeline including periodic reviews with LOB leadership.
• Other duties as required.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Education and/or Experience:

• High school diploma or GED required.
• 4-year bachelor’s degree preferred and/or equivalent experience.
• Proven track record delivering on defined sales objectives.
• Facilities Supplies sales experience preferred.
• B2B consultative sales experience with successful track record of sales and territory growth preferred.
• Strong analytical and problem-solving skills.
• Ability to utilize CRM for daily business activities, planning & pipeline progression.
• Ability to effectively utilize order entry systems and respond to emails.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to work alone, and with a team.
• Must have a valid driver’s license and insurable driving record.
• Must be able to pass a drug screen and criminal background check.

Work Environment:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to walk and stand continuously for long periods of time.
• Talk or hear, both in person and by telephone.
• Use hands repetitively to type; operate standard office equipment.
• Reach with hands and arms.
• Specific vision requirements include close vision, distance vision and the ability to adjust focus.
• Must have a valid driver license and be able to drive repeated throughout the workday including stopping and entering/exiting various customer establishments.
• Lift up to 25 lbs.

Mental Demands

• Regularly required to use written and oral communication skills.
• Read and interpret data, information, and documents.
• Learn and apply new information or skills.
• Work under intensive deadlines with frequent interruptions.
• Perform highly detailed and multiple concurrent tasks.
• Analyze and solve non-routine and complex problems.
• Will interact regularly with managers and staff regarding building issues.
• Must be able to work independently with little supervision.

Work Environment

• Employees work under typical office conditions, but due to travel/driving responsibilities will be exposed to weather and typical driving conditions.

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.