MW Partners, Inc. is currently seeking an IVR QA Engineer who is bilingual in English and Spanish. This position is a 3-month contract in Pasadena, CA.
The perfect candidate will be fluent and articulate in both English and Spanish who is experienced in IVR testing. The candidate must be experienced in creating test plans, execute test cases, update and maintain documents and well versed in speech flow and ability to test speech recognition in both English and Spanish.
Additional experience in IVR CRM CTI integration, Twilio, DTMF and IVR application is highly desirable. If you have knowledge of Cyara automation, VXML and PCI/Financial experience, we need to talk!