Skip to Main Content
← Back to Jobs

Voice Over IP Installation/Service Technician

MTS Inc St Louis, MO
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Dental

Voice Over IP Installation/Service Technician

Overview:

MTS is currently recruiting for the position of Voice Over IP Installation/Service Technician. We are seeking qualified individuals to join a growing company deploying technology solutions nationwide. VoIP Installation/Service Technician are responsible for configuration, installation, testing, troubleshooting and repair of Voice solutions.

RESPONSIBILITIES AND EXPECTATIONS:

  • Installation of customer voice solutions including but not limited to: Mitel, Asterisk based phone systems, ethernet switches, voicemail, call accounting, etc.

  • Travel to customer sites for installation and repair. Coordinate with sales and technical team to install and maintain client systems to meet customers' needs.

  • Provide technical assistance, guidance and training to customers to install, repair and maintain the performance and functionality of voice equipment.

  • Must be available nights and weekends to be "on call" for after hour customer issues.

  • A willingness to cross train to other technical areas including TV, CCTV, and WiFI to become proficient in all aspects of installations.

  • Work with vendors and manufacturers to learn about new communications technology

PREFERRED QUALIFICATIONS:

  • Fundamental working understanding of analog voice, data, VoIP, SIP, and networking.

  • Must be willing to work flexible hours, including weekends if necessary. Overtime will be compensated.

  • Must be willing to travel up to 50% of the year with a Valid driver's license and clean driving record.

  • Strong verbal and written communication skills and attention to detail with strong customer service skills

  • Proficient in working with on premise voice and data cabling.

  • A desire to make a difference in both individual and team environments

  • Ability to use the small hand tools and drills

  • Drive, manage and take ownership of end-to-end projects

  • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.

  • Meets deadlines by prioritizing work requests.

  • Self-starter with excellent organizational, administrative, and interpersonal skills.

EDUCATION OR EXPERIENCE:

  • High School Diploma or equivalent

  • Technical school training or equivalent work or military experience

  • Associates or Bachelors in electronics or other related experience preferred

  • 2+ years’ experience including but not limited to: Voice over IP Systems, SIP, Voicemail, Call Accounting, Networking prefered

MTS Inc

Why Work Here?

MTS is a rapidly growing technology company in the hospitality vertical. Once training is complete, you can work from home. Flexible hours

MTS provides a "SingleSOURCE" for hotel technology solutions, servicing thousands of hotels nationwide. Our solutions provide industry approved PBX, HSIA, Guest Television, Converged IP Networks and a US based 24x7 Guest Call Center powered by SMARTcheck. MTS is a leading-edge company in the ever-changing world of hotel technology, committed to providing solutions responsive to hotel requirements in an innovative, cost effective, and professional manner.

Address

618 Cepi Dr. Chesterfield, MO 63005
St Louis, MO
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.