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Customer Care Representative

MPS Technical Bloomington, MN
  • Posted: over a month ago
  • $17 Hourly
  • Full-Time
  • Benefits: Medical

Customer Care Representative
Bloomington, MN

Currently looking for Customer Care Representatives to fill temp-to-hire openings with a manufacturing company located in Bloomington, MN. Interested candidates should preferably have previous Customer Care/Service experience.

Responsibilities of the Customer Care Representative:

• Fulfill stock product orders
• Collaborate and work closely with sales personnel
• Handle customer inquiries regarding order status, delivery date, etc.
• Document customer complaints and provide feedback to customer
• Research and resolve issues regarding mis-shipments, billing, and device history
• Provide internal customer service to sales and manufacturing

Requirements of the Customer Care Representative:

• High school diploma or equivalent (College degree preferred)
• Minimum of one year of experience in customer service, sales or account management
• Excellent telephone etiquette
• Strong communication skills
• Proficient on IBM compatible PC and related Windows software
• Strong organizational skills
• Ability to work in a fast-paced, multitask environment

Shift: Monday-Friday 10:00 A.M.-7:00 P.M.

The starting salary for the Customer Care Representative is $17.00 per hour.


Order: 2081270737

MPS Technical

Why Work Here?

The People You Can't Work Without

For more than 20 years, MPS Technical has been connecting the best precision manufacturing companies with the best candidates for every position at every level. Because we are your local staffing firm serving businesses across Minnesota and Wisconsin, we understand our client’s business culture as well as our candidate’s employment needs. We know the area, the community culture, and the local business culture – this is our stomping ground. MPS Technical serves our clients and candidates with respect, integrity, and proactive communication. We offer multiple levels of service including: • Contract and Temporary Placement • Contract-to-Hire Placement • Direct Hire Placement • Master Service Provider Programs • Vendor Management Systems • On-site Human Resources Management Specializing in: • Medical Device • Plastics • Electro-Mechanical • Precision Machining Our numbers say it all: For clients: • 25% decrease in fill time: We dedicate extensive resources to meeting the needs of our clients • 83% decrease in turnover: Our specialized screening process and candidate onboarding and training ensures that you get the right hire, the first time, every time. • 99% retention of converted placements one-year post hire: Need we say more? For candidates: • 90% of our candidates give MPS credit for “getting them well-prepared for their first day. • 99% of temp placements are positive about their assignments, appreciating that we “ identified a job that was a great fit. • 99% of our converted placements are still on the job one year later and on the average, our contract-to-hire placements become full time employees within 3 months Bottom-line: At MPS, we specialize in precision manufacturing, working the way our clients and candidates want us to, promptly addressing the specific needs of each individual and precision manufacturer.

Address

Bloomington, MN
USA

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