The function of this position is:
To Service, repair, and/or propose replacement of warm air furnaces, air conditioners, duct distribution systems, boilers, water heaters, related piping and electrical.
Be able to troubleshoot, problem solve, and resolve/repair all issues that arise that would keep the equipment from functioning properly.
Communicate to the customer the proper operation and owner’s maintenance of the installed equipment. Answer related questions as to operation, features, and functions to the homeowner.
Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations. Have client sign necessary paper work and collect payments as directed.
HVAC Residential Service Technician Responsibilities:
Must work well with customers and be able to explain the work being performed to the customer in such a way that they understand.
Communicate effectively with associates, superiors, vendors, and customers.
Maintain their service vehicle with required stock items and inform supervisor when reordering is necessary
Should be able to read and interpret blueprints, technical drawings, and specifications.
Must be able to work under time constraints, budgetary limits, and pressures.
Efficiently manage his/her time and schedules.
Must be capable of understanding client needs, and favorably influence their decision.
Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
Maintain clean, neat, and professional appearance.
Complete other duties as assigned.
Commercial rooftops and Refrigeration knowledge a plus
Work Hours: 7:00am - 4:00pm; some evenings, weekends, overtime as needed. On-call rotation required
Journeyman KY HVAC license (required)
Demonstrate willingness to invest time in service training seminars and classes
Work from 28' extension ladder and 12' step ladder
Valid driver's license with clean, insurable driving record
Ability to follow written and verbal directions as given
Demonstrate commitment to developing customer service skills
Demonstrate mechanical aptitude
NATE Core Certification, a plus
MORRIS HEATING & COOLING
Why Work Here?
We work with this regions largest Home Builder and the Largest Fast Food Restaurants in the country, tons of opportunity for advancement.