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Junior Estimator/Customer Service Rep

MOORE CADILLAC CHANTILLY Chantilly, VA
  • Posted: 15 days ago
  • $40,000 to $50,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

We invite qualified individuals to apply for the position of Customer Service Rep/Junior Estimator.

Moore Cadillac is a busy body shop located in Chantilly, Virginia. Committed to providing, quality, timely repairs with best in class customer service; we are looking for professional people to join our team and help us achieve our goals.

We want to hear from you!

Essential Job Functions

The Customer Service Rep/Junior Estimator is responsible for:

  • Customer handling during vehicle drop-off and pick-up: address repair concerns, photograph and document vehicles, prepare paperwork.
  • Answer calls and inquiries quickly and professionally
  • Assume responsibility from the hand-over of keys to delivery of the vehicle
  • Provide outstanding service updating the customer and insurance on the vehicle’s progress
  • Make follow up calls to customers
  • Interact well with others and be a positive influence on employee morale
  • Learn, understand

Requirements
To be successful in this role the candidate must have:

  • Prior Customer Service Experience
  • Prior Body Shop Experience preferred, not required
  • CCC Estimate Software skills preferred, not required, will train
  • Excellent phone communication skills
  • Must be able to multi-task
  • Detail oriented
  • Candidates must be energetic, organized and be a team player
  • Must be computer literate and able to use web based software
  • Training provided

Benefits

  • Excellent Compensation
  • Paid vacation
  • Excellent benefit package
  • 401K with company match

MOORE CADILLAC CHANTILLY

Why Work Here?

Awesome benefits, great place to work!

Address

25440 Pleasant Valley Rd, Chantilly, Va. 20152
Chantilly, VA
USA

Website

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